We expect you to be incredibly happy with your Original Hardware purchase, but if you are not, please refer to the policy below:
For items from our jewelry line we accept exchanges and offer store credit only. Exchanges are accepted within 14 days of the original purchase date. Exchanges must be unworn, in original packaging, and accompanied by a copy of the original receipt and approval email from email@example.com.
Final sale on all marked down, clearance, sample sale and promotional merchandise.
HOW TO INITIATE AN EXCHANGE
If you've purchased your item from our web site, please send us an email at firstname.lastname@example.org and we'll respond to your inquiry with an approval to return the item along with shipping instructions/address.
If you have made a purchase in our Littleton, CO. boutique, please use the instructions above or visit our store during store hours and we'll be happy to assist you.
You are responsible for the costs of shipping the item back to us. Please consider using a trackable shipping service or purchasing shipping insurance. We will not accept responsibility for an item that gets lost in the mail.