$5 USPS First Class Shipping on all orders under $250.
Orders between $250 and $400 will be charged $15 USPS Priority Mail Shipping with Signature and Tracking.
Any orders over $400 will be charged $18 USPS Priority Mail Shipping with Signature and Tracking.
Need it faster? Call the studio at (720) 476-7951.
We expect you to be incredibly happy with your Original Hardware purchase, but if you need to exchange an item, we are happy to accommodate your exchange on regular price merchandise.
HOLIDAY POLICY: We have extended our policy for the holidays. Exchanges permitted on regular price merchandise starting November 1 and are allowed until January 15.
Final sale on all marked down, clearance, sample sale and promotional merchandise.
To get the process started, please send us an email firstname.lastname@example.org we'll respond to your inquiry.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t want your shipment to get lost, because that would make us both sad. We cannot accept responsibility for an item that gets lost in the mail.
Items purchased through our website:
We will repair jewelry purchased through originalhardware.com. For all repair inquiries, send us anemail. Please include your name, description of damage and/or a photo of the damage. We will send you a repair form and shipping instructions.
Items purchased from a retail partner:
Please contact the store where the item was purchased. If they are unable to help you, send us anemailand we will do our best to assist you.